The Shugoll Research Site Intelligence Platform leverages the excellent technology infrastructure available at Shugoll Research to provide a superior alternative to other usability systems. It is a unique and innovative usability testing tool designed to help clients enhance or update websites and mobile apps. Our specially designed platform, in combination with a strong testing protocol, enables us to execute this research efficiently and economically. Shugoll’s Site Intelligence platform provides high definition video recordings of the participant navigating the website or app, as well as his/her comments and facial expressions during the interview. PC, iPad and iPhone are supported wirelessly, without the requirement of intrusive table cameras and cables, which allows for a more pleasant and natural interview experience.